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Massage Membership Now Available

Written by Neely on . Posted in Classes, Services, Specials.

In addition to Prepaid Packages of 5 and 10 sessions, clients now have the option of a Monthly Massage Membership. With easy monthly auto-draft billing and a 12-month contract, Massage Members receive an 11% discount off 60-minute sessions ($80 instead of $90) with just a 1-time $10 contract fee.

One massage per month not enough? Ask your practitioner to create a custom Membership just for you. We can built a membership with 1/month, 1/every other week, 1/week — you choose!

Do you want a Massage & Studio Membership? If you already regularly attend classes we can calculate your average attendance, add how often you want a massage, and create a Membership for based on your attendance and budget. Or if you want a fixed number of classes and sessions each month, we can build in on that. We can’t put every option on our menu, but we can customize a membership to every client.

Talk to Neely or Megan during your next appointment, give us a call, or shoot us an email.

Ongoing COVID-19 Safety Procedures

Written by Neely on . Posted in Classes, COVID, Services.

Ongoing COVID-19 Safety Guidelines for Private Appointments & Class Attendance:

  • Waiting Room/Lobby has restricted access. Clients may text their practitioner upon arrival to determine if lobby is open yet. (New clients will receive a text prior to their appointment with the appropriate number). The door will be unlocked 15-30 minutes before published class times and then locked after class begins.
  • Clients with symptoms of cold, flu, COVID-19, or other illnesses should reschedule their appointments for another time. Also, if you’ve knowingly been exposed to any communicable disease please quarantine for the appropriate amount of time before entering the studio.
  • If you have need to wear a Medical Mask over the mouth and nose when entering & exiting the studio, or to have your practitioner wear one for your safety, please advise us ahead of time so we can take precautions.
  • Clients Should Wash Hands or Use Hand Sanitizer After Entering the Building and again after their treatment.
  • Clients Vaccinated against COVID-19 can voluntarily ask us to update their client profiles with their vaccination data. This will be used only to determine future safety protocols.

New Space FAQs

Written by Neely on . Posted in Classes, COVID, FAQ, Moving, Services.

FAQ’s for Balance Relocation

  1. Where is the New Location? 1604 Newcastle Street in Downtown Brunswick
  2. When will the new studio be open? Summer 2022 – Classes will begin August 1 with a limited schedule; more will be added as we transition away from The Club and fully into our new space. Massage, Reflexology, and other Services — October 4, 2022. Online appointment requests are for the Brunswick studio. Limited availability at The Club on SSI must be booked by phone.
  3. Is there enough parking? There is parking in front of the building, across the street, down both blocks, as well in numerous parking lots behind nearby buildings. Click here for map of downtown with marked public parking areas (beyond street parking).
  4. How far is it from your old location? Approximately 7 miles
  5. Why Downtown and not the island? After 12 years on St. Simons we found pricing and availability to be prohibitive in our ability to relocate after our previous unit sold and was no longer available to us. Downtown is revitalizing and a beautiful, suitable, affordable spot was available to us at the perfect time.
  6. Are my Class Passes Still Good? All classes passes that you paid for that are unused or that expired during COVID or during our temporary relocation transitions can be renewed and used for classes at the Brunswick location. We will continue classes at The Club for a couple more months as well.
  7. What if I don’t want to drive to BWK weekly? We will begin offering a variety of class, workshop, and specialty options that class passes can be applied to including virtual classes and challenges, one-time workshops or master classes, themed classes, and more. We realigned our pricing structure in the spring of 2021 to allow more flexibility with the Class Pass thus making it easier to use it for offerings beyond weekly classes.
  8. Are all Services being moved to Brunswick? Not immediately. We will maintain our two treatment rooms at The Club for an undetermined amount of time to continue appointments there as well as accepting appointments in Brunswick. This does mean our schedules will be changing overall, but we will work with our clients individually to incorporate those changes. Update as of October 4, 2022: we will maintain treatment rooms at The Club for a limited number of days/hours. Those appointments must be booked by phone with the practitioner. Brunswick appointments are available by phone or using our online Request an Appointment tool.
  9. What is the current COVID policy for the studio? In our new space we use an air purifier daily, as well as continue to maintain increased sanitation, disinfection, and other cleaning standards to reduce contact with contagions. This includes providing sprays, wipes, and cleaning supplies for studio mats and bolsters; individual covers for bolsters that are laundered between each use, tissue covers for eye pillows, and hand sanitizer for all students readily available. We ask students and clients who’ve had known exposure to any contagious virus or illness to please refrain from using studio services until you are properly quarantined, tested, or symptom free for the recommended amount of time. Any student who needs to wear a mask for personal protection is encouraged to do so and to inform their instructor if they need additional spacing considerations. If booking private services and you require your practitioner to be masked, please let them know in advance so they are prepared.

COVID-19 Phase 3 Re-Opening Guidelines and Procedures

Written by Neely on . Posted in Classes, COVID, Services.

These Procedures are in Place as of May 26, 2021

Face Masks, additional info: For classes, all students may remove their masks once in class. Due to the possibility of both vaccinated and unvaccinated students and teachers being present social distancing should be maintained. For appointments, all clients are required to wear masks during entry/exit, during services for non-vaccinated clients, and voluntary proof of vaccination noted on your file to be able to remove your mask in-room during service.

 

COVID-19 Re-Opening Timeline

Written by Neely on . Posted in Classes, COVID, Services.

While the State of Georgia Governor’s Office has indicated we allowed to begin reopening as of April 24, we will remain closed through April 30. Beginning May 1, we will reopen in a limited capacity with newly implemented safety protocols for the health of our practitioners, instructors, clients, and students.

Some classes will remain as virtual classes through Zoom, while others will return to in-studio instruction. In-studio classes will be limited to 6 students, require pre-registration and payment (no drop-ins), and will have increased cleaning protocols after class.

Services will be limited in terms of how many clients we can see each day and week, how far we space them apart, when you can enter the building, and checkout procedures, along with enhanced safety measures regarding hand washing and PPE. More details will be provided to you upon booking your appointment. Clients with standing appointments and those who had appointments cancelled between March 24 and April 30, will be given priority when rebooking the schedule. Clients who have visited us before, but have had an appointment in the last 45 days will be considered for appointments if safety protocols allow. New clients are not being accepted at this time.